Alongside Face-to-Face Paper and E-Surveys, we also give organisations the option to use their own tablet devices to collect data via the Snap Mobile Anywhere app, which is available to download from Google Play, Apple and Amazon app stores.
The Snap Mobile Anywhere app enables organisations to collect survey data via their tablets, even when an internet connection is not available.
If you want to find out more about our other survey methodologies, please check out our Knowledge Base article What methodologies can I choose for my Audience Finder survey?
Below are a list of our frequently asked questions for prospective and current tablet surveys users.
If you have any questions which are not answered below, please feel free to contact our Support Team at support@theaudienceagency.org.uk.
- How do I request a tablet survey?
- Does my tablet device need to have specific requirements for it to be compatible with the Snap Mobile Anywhere app? Do you recommend a particular brand of tablet?
- How do I set up the Snap Mobile Anywhere app?
- Does my tablet need to be connected to the internet to collect survey data?
- How do I upload survey responses to the Snap app?
- What is the difference between ‘Complete’ and ‘Uploaded’ in the summary section of the Snap app?
- Why can’t I see the response count of my tablet survey in the Audience Finder Original dashboard?