Help - where do I find the comments left by respondents from my survey?

If you’ve had an Audience Finder survey up and running for a while, sooner or later you’ll want to have a look at the results. You’ll find responses to most of the core survey questions (eg demographics, motivations, group size etc) in Audience Finder Original, but for this one

“Is there anything else you would like to say about your visit?”

you’ll need to head over to our newer tool, Audience Finder Answers.

In the ‘Insights’ section on the homepage, you’ll find a button titled “What do my survey respondents say about [your organisation]?” and can see those comments sorted into positive, mixed, neutral and negative:

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Alternatively, you can head to the Survey Library section, where you’ll be able to download all your raw survey responses as a .csv file, including those open-ended comments.

Find out more

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