I’ve categorised my productions in Audience Finder Answers – what next?

You’ve categorised all your uncategorised productions in Audience Finder Answers - congratulations! So, what next?

Don’t forget, the greater the number of productions that have been categorised with an artform, the more reliable and robust your insights will be. If you haven’t yet categorised any of your productions, the artform insights will not be available until you do so. Here’s our Knowledge Base article on how to complete your production categorisation.

As you can categorise your productions at any time, it’s best to schedule in a regular production categorisation task to avoid accumulating a backlog of uncategorised shows. If you’re wondering how long it will take for recently categorised productions to appear in your Insights section, then please see our Knowledge Base article on how long it takes for artform data to update.

Within Audience Finder Original

To see a breakdown of your audiences by artform, log back into Audience Finder and navigate to your Tickets – Headlines page (see image 1) and use the Artform dropdown filter to select audience insights for different artforms. You will initially see all the artforms broken down by first-tier artform but we are able to show full options by second-tier artform as an enhanced feature, available on request.

This breakdown you to dig much deeper into your data and compare results between artforms, including giving analysis functionality in the Artform Crossover feature, allowing you to see where your audiences crossover by artform, and providing the option to download the mapping element in the Location feature by artform.

A screenshot of the Audience Finder Ticketing dashboard with the Artform dropdown menu highlighted in yellow

Within Audience Finder Answers

To compare the Audience Spectrum profile of audiences between two artforms, log into Audience Finder Answers and on your homepage find the Insights menu next to the lightbulb icon. Navigate to the insight called ‘How does the profile of my audiences compare between two artforms?’

Select your chosen artforms from the two dropdown lists to generate an Audience Spectrum profile comparison, then click Generate. Have a read through ‘How can I make use of this insight?’ for ideas on how to interpret this data. It’s always key to remember that unexpected results don’t always have to be disappointing – you can always look at them as an opportunity to tap into a market you weren’t expecting!

At the bottom of the page, you will also see the data sources being used within the insights consisting of all the productions which are included in the Audience Spectrum breakdown.

If you want to know how an artform’s Audience Spectrum profile compares against the UK-wide benchmark, go back to the dashboard and check out the insight called 'How does the profile of my audience for an artform compare against the UK-wide benchmark?’ This allows you to compare your artform data against the wider dataset by artform.